I recently, on a promotional quest, purchased a FireFox polo shirt from the Mozilla store, based in the US. All went well with the order, as had in the past. I wasn’t notified immediately of the shipping costs, a fact I let slide.
I was emailed then some two days later to be informed that the product, a t-shirt weighing less than 400g, and costing €24.00 equivalent, would cost almost €70.00 to deliver to the Republic of Ireland. This was due to customs and excise duties - on a friggin’ t-shirt!! (Pardon my Language).
This is grossly unacceptable. Just because a company is shipping from the US, I pay tax on it there, freight charges, and just because our money-hungry state feels like it, we get penalised for buying online.
I thought the purpose of the Net was to allow commerce to flourish! Needless to say I’ve cancelled the order. I had a previous experience of this, quite an embarrassing one actually, during the summer, when a DHL shipped item was incurring €40.00 import tax. Again, t-shirts. Something that cannot be got here in Ireland - therefore had to be imported. The import tax was actually double the cost of the item. For the Mozilla shirts, the charges were over 3 times the cost of the original purchase!
WHY?!
diarmy